Privacy notice

Information we collect

Account onboarding records your verified email, an authorized telephone recipient, verification and consent timestamps, call limits, and protected records for each agent connection. If you contact us, we also receive the information you choose to include. If you allow optional analytics, we receive website usage information such as visited pages, referring source, approximate location, device and browser details, and engagement events.

• Account email and sign-in identifiers managed by our secure identity provider.
• Telephone ownership challenge status and the configured call recipient.
• Human-help fields supplied through an authorized MCP request.
• Technical and security information such as timestamps, request identifiers, and safe operational events.
• Structured call status and decision data returned by the configured call provider.
• Optional website analytics that exclude call content, phone numbers, account form entries, and payment details.

How we use information

We use information to provide and secure RingMyHuman, authenticate accounts, administer included call credits, place requested calls, return decisions, support users, prevent abuse, diagnose failures, understand site usage when permitted, improve the service, and meet legal obligations. We do not sell personal information or use it for cross-context behavioral advertising.

How information is disclosed

Information may be disclosed to infrastructure, authentication, telecommunications, call-processing, analytics, monitoring, and support providers acting for us; when required by law; to protect users or the service; or as part of a business transaction subject to appropriate safeguards. Human-help content is sent to call providers only as needed to perform a requested call. Optional website usage events are processed by Google Analytics only after you allow analytics.

Retention

Request records expire through a managed retention policy after their decision deadline, and provider delivery records carry bounded retention. The infrastructure applies a 90-day lifecycle to call artifacts if that optional feature is enabled. Legal, security, and fraud-prevention needs may require limited exceptions.

Your choices and rights

Depending on where you live, you may have rights to request access, correction, deletion, portability, restriction, or information about disclosures. Optional analytics remain off unless you allow them, and the Analytics settings control on each page lets you change that choice. The dashboard supports MCP credential rotation; account export and deletion remain operator-assisted. Contact us to submit a request.

• Privacy contact: info@email.famplified.com
• You may appeal a denied request by replying to our decision and stating that you are requesting an appeal.
• You may lodge a complaint with the privacy or data-protection authority in your jurisdiction.

Telephone and recording privacy

Laws governing automated texts, calls, recording, and transcription vary by location. Account owners must provide accurate telephone information and obtain any notice or consent required for verification messages, configured calls, or recordings. Do not use RingMyHuman to contact a person without appropriate authorization.

Children

RingMyHuman is a business and developer service and is not directed to anyone under 18. We do not knowingly collect personal information from children.

Changes

We may update this notice as the service or law changes. The effective date above identifies the latest version. Material changes will be communicated through an appropriate service or account notice when available.