How it works

When your agent needs judgment, let it call.

RingMyHuman gives software agents a direct line to the people they trust. The agent explains what happened, presents useful options, and returns the human's answer in a structured form it can act on.

Four clear steps

How it works in practice

  1. The agent reaches a decision point

    It summarizes what changed, why a person is needed, and the meaningful actions available.

  2. RingMyHuman accepts the request

    The request is stored and queued before a request ID is returned, so the agent can safely move on.

  3. A verified person gets the call

    The call presents the context and options. If needed, the Ringflow tries the next person in your chosen order.

  4. The agent receives a usable result

    The decision, instructions, summary, and open questions return as structured data the agent can act on.

Where it helps

Built for decisions that need a person

Production response

Ask whether to pause a failing service, shift traffic, roll back, or keep observing.

Coding decisions

Resolve an architectural, security, cost, or compatibility choice while the owner is away.

Monitoring and operations

Turn an important alert into an acknowledged decision instead of another unread notification.

Workflow exceptions

Get direction when a research, data, support, or business process reaches a case its rules do not cover.

A concrete example

From operational alert to clear instruction

A nightly file-processing agent sees errors rise above 20 percent and needs to know whether to keep going.

The phone conversation
RingMyHuman

The nightly file agent's error rate is above 20 percent. Should I pause inbox processing, escalate to operations, or continue monitoring?

Human

Pause new processing and escalate to operations. Keep the queued files so nothing is lost.

What the agent receives
{
  "status": "completed",
  "decision": {
    "decision": "Pause and escalate",
    "selected_action": "Pause inbox processing and escalate to operations",
    "instructions": "Stop new inbox processing, preserve queued files, and notify operations.",
    "answered_by": "connected_human",
    "summary": "Pause the failing service and escalate while preserving queued work.",
    "unanswered_follow_up_questions": []
  }
}